Frequently Asked Questions

1. What's the difference between a demo and a live trading account?

Both live and demo accounts have the same capabilities in all Tradeview platforms. With a demo account you trade with virtual cash, and subsequently you have no capital at risk. Most importantly, the rates presented on the demo platform are exactly the same as on the live platform, so you will be able to test your strategies using actual rates.

2. What is the minimum amount in order to open an account?

You can open a trading account at Tradeview with an initial deposit of $100USD.

3. What is the minimum transaction size per order?

At Tradeview, all transactions occur in increments of $1k and 1 ounce in precious metals. We do not distinguish between mini and standard accounts.

4. What is the maximum transaction size per order?

On Tradeview MT4 platform the maximum size per order is 1M notional value. In case you would like to place a larger order than this, you must call our trade desk and place the order by phone. On Currenex, you will be able to see market depth and pricing. Please keep in mind that your execution volumes are limited by your available trading margin.

5. How does Tradeview determine its pricing?

Tradeview uses state-of-the-art proprietary technology to access many international financial institutions in order to provide clients with the most efficient and accurate liquidity available in the market.

6. How do I open a live account?

All clients are required to complete a full set of account forms in accordance with the trading account that they wish to open. All forms and instructions can be found in the "Open Account" section of the website. Please click here to go there now.

7. How will I receive the download and log-in information?

For demo accounts, you will receive your log-in credentials and download information a few moments after the registration has been completed. For live trading accounts, you will receive your log in credentials after your application has been approved. This usually happens within 24 hours of sending us your account application.

8. How do I fund my account?

There are four ways to fund your account:

  • Initiate a wire from your financial institution from your account.
  • Credit Card.
  • Moneybookers.
  • WebMoney.

All of the information concerning funding of your account can be found at Account Funding page.

9. When will my funds be posted to my account?

If you send a wire transfer, please allow 1-2 days for the funds to clear.

10. What are your trading hours?

Our trading hours are from 5 p.m. EST Sunday, until 5 p.m. EST Friday with no exception other than official holidays when local markets are closed.

11. Can I place orders over the phone?

Yes, you can place trades over the phone by contacting our trade desk.

12. Can I place a trade via email?

No, we do not allow our customers to place trades via email. In the case of an emergency, you may place trades over the phone.

13. Do I need a broadband Internet connection to trade with Tradeview?

No, this is not required. A dial-up connection will be sufficient if you don't have access to a broadband Internet service.

14. Can I trade with Tradeview if I am not using my home computer?

Yes. You can log in to your Tradeview account via any computer as long as the platform you use is installed.

15. Can I use Tradeview Online Platforms on my Apple Macintosh computer?

Tradeview Online Platforms are not compatible with the Apple Macintosh operating system.

16. What are the minimum system requirements for running Tradeview software?

Below are the minimum and recommended system requirements for all Tradeview products.

Minimum System Requirements:

  • Processor: 733 MHz for x86-based CPU
  • Memory (RAM): 256 MB
  • Hard Disk Space: 30 MB
  • Display: 1024x768 resolution with high or true color support
  • Internet Access: At least 28.8 Kbps of connection speed

Recommended System:

  • Processor: 2000 MHz for x86-based CPU
  • Memory (RAM): 512 MB
  • Hard Disk Space: 50 MB
  • Display: 1024x768 resolution with high or true color support
  • Internet Access: At least 28.8 Kbps of connection speed

Minimum Software Requirements:

  • Supporting Operating Systems: All 32 bit Editions of Windows ME, Windows 2000, Windows XP, Windows 2003
  • .NET Framework version 1.1 (FOR TRADEVIEW CFD/EFP/FUTURES ONLY)